УСЛОВИЯ ЗА ПОЛЗВАНЕ

DATA PROTECTION POLICY

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I. General

This Policy was prepared and entirely coordinated in line with the requirements of Regulation (ЕС) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data („General data Protection regulation“), enforced as of May 25th, 2018 with the purpose of providing clarification regarding which personal data are subject to collection from clients/consumers, using the Website of LN SOLUTIONS OOD /LTD/, UIC 200822348 - www.dominos.bg, for what purpose, based upon which grounds, during what term are the data stores and the protection measures undertaken on part of our Company-administrator. LN SOLUTIONS OOD /LTD/ reserves the right to amend this Personal Data Protection Policy at any time with the current /updated/ version always provided at your disposal on our Website. In the event of introducing amendments/modifications, substantially altering our personal data protection practices, we shall provide information via e-mail or shall publish notification on our Website, prior to entry into force of the amendments/modifications.

II. Terms and definitions

„Administrator” shall mean natural person or legal entity, public authority, agency, or other structure, which alone or jointly with others determines the objectives and means for processing personal data; when the objectives and means for said processing are determined by EU law or the law of EU Member State, the administrator or the special criteria pertaining to its determination may be established in the EU law or the law of EU Member State; „Company” shall mean SOLUTIONS OOD /LTD/, UIC 200822348, which based upon concluded franchising agreement possesses exclusive license for use of the Domino's Pizza trademark on the Bulgarian market developing the trademark through its own restaurants in Bulgaria, operating under the same name, as well as online via the Company’s Website; „Personal data” shall mean any information, directly identifying or capable of identifying a specific natural person – full name, date of birth, e-mail, address, etc.;

„Processing” shall mean any operation or totality thereof, performed with personal data or personal data sets via automated or other means such as collecting, recording, organizing, structuring, storing, adapting, or modifying, extracting, consulting, using, disclosing via portability, disseminating, or other manner, by which the data become accessible, arranging or combining, limiting/restricting, deleting, or destroying; „Website” shall mean domain (Internet address) www.dominos.bg and its sub-domains;

„Data subject“ shall mean a natural person, which can be identified, directly or indirectly, via identifier/name, identification number, data regarding its location, online identifier, or by one or more signs, specific for the physical, physiological, genetic, psychic, mental, economic, cultural, or social identity;

„Consent of Data subject” shall mean any freely expressed, specific, informed, and unambiguous instruction regarding the will of the Data subject, via statement and action providing clear confirmation, expressing consent for processing of its personal data;

„Third party” shall mean natural person or legal entity, public authority, agency, or other authority, different from the Data subject, the Administrator, the person processing personal data, and the persons, which under the direct management of the Administrator or the person processing personal data possess the right for processing personal data;

The grounds for processing personal data, pursuant to the General Data Protection Regulation are, as follows:

• consent of the Data subject – separate consent is provided for each specific purpose;
• contract performance;
• legal obligation;
• protection of vital interests of the subject or of another person;
• objectives in connection with the public interest;
• legal interests of the Administrator or Third party.

III. When do we collect your personal data?

• When you place orders through our Website, on the phone, specified on the Website, through Skype or our free of charge mobile application;
• When you contact us on the phone, by e-mail, through the social media (Instagram, Twitter, Facebook) or through our Website;
• When you subscribe to our bulletin (for direct marketing purposes);
• When you file a job application with us.

IV. What personal data do we collect?

When placing an order through our Website, we initially demand you perform a registration, by providing your names, delivery address, phone number, or email address. After registering on our Website and entering the required data, you provide your consent for the collection, use, and processing of your personal data, entered of your own free will, for the purposes specified hereinafter below in this Policy;

When placing orders on the phone, we require correct provision of your names, phone number, and delivery address, so we may perform the order/delivery;

When placing orders through Skype, we require your names, delivery address, phone number, and e-mail address;

When placing orders through our free of charge mobile application, we require your names, delivery address, phone number, and e-mail address;

When you get in touch with us through the contact form on our Website, we may require you provide your names, phone number, delivery address, and e-mail address;

When you contact us through the social media (Instagram, Twitter, Facebook), we may request you provide your names, phone number, delivery address, and email address;

When you subscribe to our bulletin, we require your e-mail address;

When you apply for work with us through our Website, we require as information your names, phone number, city, date of birth, and e-mail address;

On our Website we may collect the address of your Internet Protocol ("IP") and the user’s actions occurring on our Website.

V. For what purposes do we use your personal data?

We collect and use personal data primarily for direct sales, direct marketing, and servicing of clients. We also collect data of persons seeking employment or employed by our Company.

We may use your personal data for the following purposes:

• Delivery of marketing notifications, regarding which you have provided your consent. These may include information related to our products, services, and product promotions. For the purposes of delivering these notifications we first require your explicit consent for subscribing to the bulletin, providing you the possibility for opting out anytime from the delivery of marketing materials.
• Performance of delivery orders of product selected on your part, respectively the provision of services and products you requested on our Website – e.g., online orders, sales, and distribution of products and services, provided by the Company exclusively through the Website;
• Reply to queries, comments, and any questions through the form „Contact us“ or „Chat with us“, published on our Website;
• Tracking of incoming order requests (maintenance of client database, e-mails, chats, or phone calls);
• Performance of contractual obligations in connection with the delivery of products and services we offer, such as order confirmation, invoice issuance, etc.;
• Notification regarding suspension of our services;
• Processing of personnel selection applications in connection with notified free positions on our Website.

The collection of personal data is performed based upon provided consent on part of the data subject via completion of „Confidentiality Statements“. The individual consents shall be stored and documented in our systems, adopting all necessary technical and organizational security measures.

VI. During what term do we store your personal data?

We store personal data as long as necessary in connection with the purposes, regarding which said data are processed. At the same time, we observe the precise and timely response to your requests in connection with the exercising of your rights as personal data subjects, specified hereinafter below, for observation of the legal requirements regarding the data storage term in line with the applicable legislation or for the needs of data management in connection with eventual legal claims.

VII. You have the following rights in connection with your personal data:

• Right to information – this right means you shall be clearly informed regarding the identity of the personal data administrator; why he/she shall use your personal data (for what purposes); the personal data categories subject to processing; the legal grounds for processing your data; the storage term of your data, etc.;
• Right to access to your personal data, including the right to receive a copy of the personal data stored by us;
• Right to demand correction of imprecise or outdated personal data;
• Right to demand deletion of your personal data (Right to be forgotten) - when the personal data are no longer required for the purposes regarding which they were collected; when you have withdrawn your consent; when you have objected against the processing, when the processing is unlawful; when the personal data must be deleted for the purposes of observing a legal obligation pursuant to the EU law or the law of a Member State.

You must bear in mind that we may refuse to delete your personal data based upon one of the following reasons:

• For exercising the right to freedom of expression and freedom of information;
• For observation of a legal obligation on part of the administrator or for performing a task of public interest, or upon exercising of official powers, provided to the administrator;
• By reasons of public interest in the field of public health;
• For the purposes of archiving in the public interest, for scientific or historical research or for strategic purposes, as far as probability exists that the deletion shall render impossible or shall seriously impede the attainment of the objectives of said processing; or for determining, exercising, or protecting legal claims.

• Right to demand limitation of processing of your personal data - when you believe your personal data are imprecise, and in this case the limitation is limited within a term, during which the administrator may check the preciseness of your personal data; when processing of your personal data is unlawful, but you do not desire their deletion, desiring only limitation of their use; when the administrator does not need your personal data anymore for the purposes of processing, but you, as data subject, demand access to them for determining, exercising, or protecting legal claims; when you have objected against the processing, awaiting inspection whether the legal grounds of the administrator have precedence before your interests.
• Right to objection against the processing of your personal data – you must specify the grounds, upon which you object to data processing;
• Right to withdrawal of your consent at any time – for this purpose you must direct notification to the administrator or observe the following instructions: Enter your profile on our Website or application and check the desired options in Confidentiality Settings;
• Right to objection against data processing via video surveillance;
• Right to objection against direct marketing – for this purpose you must direct notification to the administrator or observe the following instructions: Enter your profile on our Website or application and check the desired options in Confidentiality Settings. You may also decline delivery of our bulletin by following the link contained therein, providing you the option for declining delivery of such notifications; you are not obligated to indicate any grounds regarding this objection;
• Right to data portability – this means you may receive the personal data affecting you, which you have provided us, in structured, widely used machine-readable format and transfer these data to another data administrator, without any impediments.

VIII. Use of cookies

We use „cookies” for collecting information for more efficient functioning of the Website. Cookies and similar technologies help us adapt our Website to your personal needs, and to detect and prevent threats and abuse of the information’s security. During the use of cookies, collection takes place of standard information from your browser, such as browser type and browser language; the address of your Internet Protocol ("IP"), and the actions you undertake on the Website, such as viewing the Website and clicking on the links.

You may decide whether to accept the cookies or not, respectively to adjust your browser for providing separate notification every time a cookie is received. Cookies may be turned off via the aid of your browser’s general settings or by setting the browser to automatically reject all cookies.

Please bear in mind that if you reject the use of cookies, this may impede the correct operation of the Website, respectively may aggravate the quality of service.

IX. Are your personal data subjected to portability?

We do not share, transmit, disseminate, or disclose your Personal data to third parties, without obtaining your express consent, unless required by law or for protection of the rights and legal interests of our Company, or if this is required for the purposes of litigation. In the capacity of data administrator we shall do everything in our power in order to guarantee your Personal data shall be protected and treated as strictly confidential.

You may direct any questions connected to the processing of your Personal data to the Data Protection Official at the following e-mail address: [email protected], Tel.: 070012525, address: City of Sofia, Residential Quarter Mladost 1, Jerusalem Boulevard, Building 24.

Our online services may offer links to websites that are not run by us but by third parties. If you visit one of these linked websites, you should read the website’s privacy policy, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, terms and conditions, and other policies.